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New
February 01, 2021

Internal Q&A System

You might have spotted that early last year, we released Experts product. Later we had a few additional releases in this product. These were just the first steps before today’s release.

We’re still a startup company, so we played with the names, tracked metrics, and so on.

Today the concept of full-fledged Virtual Assistant is presented, and the Experts product is a part of the advanced system of company Q&A.

Now, you can add and store in Standuply your team’s or company knowledge items like:

You can add all of this right in your Standuply account or right from Slack just by marking any message:

In a few clicks, you can save essential knowledge items that appear during your work to be accessed later.

The main benefit is that you don’t need to remember where it’s saved or whom to ask.

You have your team Virtual Assistant – Standuply. Whatever you need, ask Standuply using the same command /ask. Here’s how it may work for you.

1. Do you need some information from your Q&A?

/Ask Standuply with some keywords or exact terms, and it will find and immediately send you the result with saved topics from the system.

2. Would you like to get the answer from the company subject matter expert?

/Ask Standuply, and it will connect you with internal company experts on certain areas and provide you with their answers to your question or options for a live consultation.

3. Can’t find the needed information and want to empower a team for the answer?

/Ask Standuply, and it will send a question on your behalf to the channel with the company members who may know the answer, and when they reply, you can save their answers in a few clicks to the Q&A for further access as described in p.1.

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